The very first step we need to take is to spend some time with you to understand exactly what you need and why you need it.

Whilst we have tried and tested core processes, we will always take the time to ensure these processes can be uniquely aligned to the achievement of your goals. We do this so we can design and deliver a bespoke individualised programme with confidence.

In an ideal world, we like to take our time with this. We have to be sure that what we design and deliver is going to meet your needs and help you achieve your desired outcomes. Start with the end in mind! However, we know that the needs analysis process might be influenced by the scope of the potential project itself. For example, the development of a mental health strategy for the entire organisation is likely to take us longer than improving and facilitating communication between your departments. Equally, developing an on-boarding programme, which attracts, retains, and develops talented people, is a bigger project than working individually with people in your organisation.

Regardless of the size, we will adopt multiple methods, with a variety of key stakeholders, over a prolonged period of time, to ensure we thoroughly know you and what you want to achieve.