This document details crucial information about our website. In engaging with the website, the document outlines the binding agreement between you and M-A-P Performance Ltd.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use:

• The term “M-A-P Performance”, “M-A-P”, “us” or “we” refers to the owner of the website.

• The term “client” or “you” refers to the user of the website.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

This Privacy Policy describes how we, M-A-P Performance Ltd, collect, use and disclose personal information which we may hold in relation to clients, contacts or any other third parties.

Personal Data

M-A-P Performance Ltd takes the privacy and data of its clients, contacts and other third parties seriously and is committed to fair and lawful processing.

In relation to users of this website we may collect personal data including:​

• Technical information: including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

• Information about your visit: including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

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You do not have to supply any personal information to us and you may withdraw our authority to process your personal data (or request that we restrict our processing) at any time in writing.

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​Cookies

Like most websites and applications, we use cookies to help provide you with the best experience whilst using our service.

A cookie is a small piece of data that a website can send to your browser, which in turn may store the cookie on your hard drive. Cookies can help website owners identify you as an Internet user and make visiting a website easier for you by saving your preferences while you visit the site. Cookies are designed to be read only by the website that provides them. They cannot be used to obtain data from a user’s hard drive, discover a user’s email address or gather a user’s sensitive information.

There are four main types of cookies:

• Strictly necessary cookies: essential for the running of a website. Without the use of these cookies you may not be able to use some of the features of websites.

• Performance cookies: these monitor website performance and collect anonymous data on how visitors use a website. They provide information to help improve how a website works.

• Functionality cookies:these are used to remember user preferences so that the website can be customised for them.
• Targeting or advertising cookies: these are used to target advertisements to the interests of users, based upon previous web browsing activity.

Additionally, these cookies can be broken down into two further sub-types:

• Session cookies: these are temporary, allowing the website to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. All session cookies expire and are deleted when the session finishes.

• Persistent cookies:these remain on a user’s device for a set period of time specified in the cookie. These can last after you have closed your browser and allow a website to remember your actions and preferences.

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In relation to cookies, we will use the information that we collect:​

• to administer our website under our terms and for internal operations, including troubleshooting, and, in our legitimate interests, data analysis, testing, research, statistical and survey purposes.

• to improve our website to ensure that content is presented in the most effective manner for you and for your computer.

• as part of our legitimate efforts to keep our website safe and secure.

Use of this website means you agree that we have the right to share your personal cookies information with selected third parties including analytics and search engine providers, for the purposes of assisting us in the improvement and optimisation of our website.

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Security and data breach

We treat matters of security with great importance. If personal data we hold about you is subject to a breach or unauthorised disclosure or access, we will report this to the Information Commissioner’s Office (ICO): www.ico.org.uk.

If a breach is likely to result in a risk to your data rights and freedoms, we will endeavour to notify you as soon as possible.

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Contact us about your data

If you wish to contact us about how we handle(d) your personal information, or wish to make a complaint about our privacy and data practices, then you can write to us by email: info@mapperformance.co.uk or by post: M-A-P Performance Ltd, 32 Bankside Lane, Bacup OL13 8HJ.

If we are unable to resolve any issues raised in your correspondence to your satisfaction, or you wish to make a further complaint, then you may do so by contacting the Information Commissioner’s Office. Further details can be found on the organisation’s website: www.ico.org.uk.